Last Updated:  December 1, 2025

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Blacklight Research, LLC (“Blacklight”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you.

 

This Policy applies when you visit www.blacklightgo.com, subscribe to our services or newsletter, or otherwise interact with us.

 

1. Information We Collect

We may collect, store, and use the following categories of information:

 

1.1 Information You Provide

• Contact details: name, email address, company, job title, postal address, phone number.

• Account and subscription information: login details, billing information, payment history, service usage records.

• Communications: emails, support inquiries, survey responses, or messages you send us.

• Marketing preferences: newsletter subscriptions, event registrations, webinar signups.

 

1.2 Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address

• Device information (browser type, operating system, hardware details)

• Usage data (pages viewed, actions taken, referring URLs)

• Cookie identifiers and similar tracking technologies (see “Cookie Policy” below)

 

1.3 Information from Third Parties

We may receive information from:

• Payment processors

• CRM and email marketing platforms

• Analytics providers

• Business partners or affiliates (where you have consented or where permitted by law)

 

2. How We Use Your Information

We use your personal information for the following ordinary and lawful business purposes, consistent with global privacy regulations. Depending on your location, we rely on one or more legal bases (performance of a contract, legitimate interests, consent, or legal obligation):

 

2.1 To Provide Our Services (Contract)

• Set up and manage your account

• Deliver subscription services and digital content

• Process payments and issue invoices

• Provide customer support

 

2.2 For Business and Product Operations (Legitimate Interests)

• Secure, maintain, and improve our website and services

• Prevent fraud or misuse

• Analyze usage and performance metrics

• Conduct internal research and development

• Communicate with customers about existing services

 

2.3 For Marketing and Communications (Consent or Legitimate Interests)

• Send newsletters, insights, invitations, and updates

• Provide information about products or events we believe may interest you

• Honor your communication preferences and allow easy opt-out

 

2.4 To Comply with Legal Obligations

• Tax and accounting recordkeeping

• Responding to lawful requests from regulators or authorities

• Fulfilling data protection requirements

 

3. Sharing and Disclosure of Your Information

We may share your information with:

 

3.1 Vendors and Service Providers

Who help us operate our business, including:

• Cloud hosting and infrastructure providers

• Payment processors

• Email and marketing platforms

• CRM systems

• Analytics providers (e.g., Google Analytics)

• IT and cybersecurity vendors

• All vendors act under data processing agreements and are obligated to protect your data.

 

3.2 Legal, Regulatory, and Safety Purposes

We may disclose information to comply with legal obligations, enforce our rights, or protect ourselves or others.

 

3.3 Business Transfers

If Blacklight undergoes a merger, acquisition, or corporate restructuring, information may be transferred as part of that transaction.

 

We do not sell your personal information in the conventional sense. If U.S. state laws classify certain analytics or marketing activities as “selling” or “sharing,” you may opt out (see “Your Rights”).

 

4. International Data Transfers

Blacklight Research, LLC is based in the United States. If you reside in the European Economic Area (EEA) or United Kingdom (UK), your data may be transferred to countries that do not offer the same level of protection.

 

We use appropriate safeguards, including:

• Participation by certain vendors in the EU–US Data Privacy Framework (DPF)

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Additional contractual and technical safeguards where appropriate

 

5. Retention of Your Information

We retain personal information only as long as necessary for the purposes described above or as required by law. For example:

• Account and Subscription data: for the duration of your account and up to 5 years afterward

• Billing and Financial records: 7 years (to comply with tax/accounting laws)

• Marketing lists: until you unsubscribe or after 24 months of inactivity

• Analytics logs & website data: typically 14 months or less

• Support correspondence: 1–3 years depending on context
   

6. Your Rights

Depending on your location, you may have some or all the following rights:

 

Under GDPR/UK GDPR (EU/UK users):

• Access your personal data

• Rectify inaccuracies

• Erase your information (“right to be forgotten”)

• Restrict processing

• Object to processing, including legitimate-interest processing and marketing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with your data protection authority

 

Under U.S. State Laws (e.g., CPRA/CCPA, Colorado):

• Right to access information

• Right to delete data we collected from you

• Right to correct inaccurate data

• Right to opt out of:

  • sale or sharing of personal information

  • targeted advertising

• Right to non-discrimination for exercising your rights

 

How to Exercise Your Rights

Email us at: privacy@blacklightgo.com

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We will respond within the time required by law (typically 30–45 days).

 

7. Security of Your Information

We take reasonable technical and organizational measures to safeguard your personal information, including:

• Encryption in transit and at rest

• Access controls and least-privilege policies

• Secure hosting environments

• Vendor security assessments

• Monitoring and detection of suspicious activity

• Incident response procedures

 

If we become aware of a data breach that affects your personal information, we will notify you and regulators as required.

 

8. Children’s Privacy

Our services are intended for adults and business professionals. We do not knowingly collect information from children under 16 (or another age as defined by local law). If we learn that we have inadvertently collected such information, we will delete it.

 

9. External Links

Our website may include links to external sites. This Policy does not apply to those sites, and we are not responsible for their content or privacy practices.

 

10. Cookie Policy

We use cookies and similar technologies to:

• Operate our website

• Measure usage and performance

• Improve user experience

• Provide, where permitted, personalization and analytics

 

10.1 Types of Cookies We Use

• Essential cookies: required for core functionality

• Analytics cookies: help us understand how the site is used

• Functional cookies: remember settings or preferences

• Marketing/advertising cookies: only used where legally permitted

 

10.2 Consent & Controls (EU/UK and other jurisdictions requiring opt-in)

Upon your first visit, you will see a cookie banner that allows you to:

• Accept all cookies

• Reject non-essential cookies

• Manage individual cookie categories

• Withdraw consent at any time

 

10.3 Do-Not-Sell/Share (US) and GPC

We honor Global Privacy Control (GPC) signals as an opt-out of sale/sharing under applicable U.S. state laws.

 

For more details, see our full Cookie Policy.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will indicate revisions. Significant changes will be communicated through our website or directly if appropriate.

 

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights:

 

Blacklight Research, LLC
P.O. Box 812137
Wellesley, MA 02482, USA

Email: privacy@blacklightgo.com